Privacy Policy

Welcome to Sivi Money ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@sivimoney.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sivimoney.com and use our financial services, mobile apps, or digital features. Please read this privacy policy carefully.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. The information we collect may include:

• Identity & Profile Data: Full name, email address, phone number, date of birth, and government-issued identification numbers where legally required for compliance or financial transactions.
• Financial & Transaction Data: Bank account details, payment methods, transaction history, and investment preferences necessary to provide our core services.
• Technical & Usage Data: IP address, browser type, device information, operating system, access times, pages viewed, and your direct interactions with our platform via cookies and tracking technologies.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use collected data to:

• Create and manage your account and authenticate your identity.
• Provide, operate, maintain, and improve our financial services and products.
• Process transactions, send related information including confirmations and invoices.
• Detect, prevent, and address fraud, unauthorized access, security breaches, and illegal activities.
• Communicate with you for customer support, updates, marketing, and promotional purposes (where permitted).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors, payment processors, and hosting partners who assist us in operating our platform, subject to strict confidentiality agreements.
• Legal Obligations: When required by law, subpoena, court order, or governmental request to protect our rights, safety, or public security.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security & Retention

We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory and regulatory record-keeping requirements.

5. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

• Right to Access: Request copies of the personal data we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete data.
• Right to Deletion: Request the erasure of your personal data under certain conditions.
• Opt-Out of Marketing: Unsubscribe from promotional communications at any time by clicking the "Unsubscribe" link in our emails.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in response to legal, technical, or business developments. The updated version will be indicated by an updated "Last Updated" date at the top of this policy.